Frequently Asked Questions

Frequently Asked Questions

Explore our FAQ section to discover how our virtual staff service can benefit you. We recommend reviewing these FAQs before using our service to gain a clear understanding of how it simplifies the process of finding virtual staff. If you have additional questions or need more information, please don’t hesitate to get in touch with us. We’re here to assist you in saving time during your virtual staff search. For specific inquiries, feel free to reach out to us directly here.

CRE Broker Top Questions...

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LeveragedVA™ vs. Traditional Agencies

When selecting a Virtual Assistant, it's crucial to understand the differences between our approach and that of traditional agencies. At LVA, we pride ourselves on providing a practical and cost-effective solution specifically tailored for CRE brokers in need of high-quality virtual assistants. Traditional agencies might initially appear more affordable, but often, they come with higher hourly rates ranging from $15 to $23, accompanied by both upfront and hidden fees, and require a commitment to long-term contracts. In contrast, LVA offers a transparent and straightforward model. We charge a one-time fee without any concealed costs, making it easier for you to plan your budget and achieve substantial savings in the long run. Choosing LVA allows CRE brokers to access dependable and competent virtual assistant services, ensuring an economical partnership without the concerns of additional setup fees or escalating hourly charges. With LVA, you are not dealing with an intermediary agency; instead, you have a direct contract and work relationship with your virtual assistant.

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What does LeveragedVA™ specialize in?

Helping CRE Brokers unlock the power of incorporating a skilled VA into their CRE team. Allowing them to buy back their time for what matters, increase their productivity, and achieve a streamlined business operation.

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What is the LVA price structure?

The LeveragedVA Program offers a cost-effective solution for CRE Brokers looking to hire skilled Virtual Assistants (VAs) from the Philippines. Our approach focuses on simplicity and efficiency. Instead of acting as an agency, we facilitate the process of finding, interviewing, and hiring a VA, allowing brokers to work directly with their chosen assistant.

This direct hiring model helps to reduce costs for CRE Brokers, as there are no recurring agency fees or high hourly rates, which typically range from $15 to $20 per hour with traditional VA services. Additionally, the LeveragedVA method allows VAs to earn a better salary.

Our service includes comprehensive training and support for both the CRE Broker and the VA, ensuring a productive working relationship. The LeveragedVA Program is available for a one-time fee, covering the entire hiring process without any hidden costs. This approach aims to provide a more straightforward and cost-effective solution for CRE Brokers seeking professional assistance.

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What can a VA help me with as a CRE broker?

You'll be surprised how much a VA can do for a CRE Broker. They don't need a RE license to make a huge difference in your day-to-day business. They can handle, efficiently, many tasks from market research, cold calling owners and tenants, responding to Crexi leads, data entry, CRM management, updating property listings, marketing (SM, flyers, etc.), and general administrative duties. The best thing they can do for you is buy back your time by managing your schedule, handling emails, and even assisting in client communications. All this gives you the freedom to focus on strategic aspects of your business and spend more time with those you love.

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How can I leverage a VA into my CRE business?

When I first hired a VA from the Philippines for my CRE business, the biggest challenge was figuring out the best way to utilize their skills effectively. The real advantage of a VA is understanding how they can help you reclaim your time. It's crucial not to view a VA simply as another employee, as this approach can lead to more work for you. Instead, focus on delegating those smaller, yet time-consuming tasks to someone you can trust. You'll be amazed how this shift allows you to concentrate more on the critical aspects of your business.

Our program is designed to assist you in identifying where your time is currently invested, determining which tasks are best suited for your VA, and setting up clear systems and processes. This structure not only enhances your VA's efficiency but also strengthens your working relationship, leading to greater productivity and focus in your business.

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What hours should my VA work?

This question comes up a lot. There is no right or wrong answer. It comes down to what works best for you and your VA. There is a significant time zone difference between your location and Filipino Virtual Assistants (VAs), which can be around 12 to 16 hours. While this might initially seem challenging, it actually isn't a major issue due to the flexibility of Filipino VAs. Many VAs are often willing to adapt their work schedules to meet your business needs, demonstrating one of the key benefits of working with VAs from the Philippines. They are used to being adaptable to different time zones.

Example: Our Team Manager works a night shift, which is our 8am - 5pm our time here in the US. Our Website Developer works an overlap schedule, which is our 2:00pm - 5:00pm and works the remaining 5 hours while we're sleeping.

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Do they need to have a real estate license to work?

I often get this question and my answer is, no. A real estate license is not a requirement. While knowledge of the industry is beneficial, many tasks a VA can handle don't necessitate a real estate license. They can, however, be trained on industry specifics to better support you.

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How should I communicate with my VA?

Consistent communication is key when working with your VA. There are great tools available to make your communication seamless, quick and easy. It will feel like your VA is in the next room over versus being on the other side of the world. Open and clear communication ensures a smooth working relationship with your VA. We discuss these tools and strategies in detail inside the program that make the entire communication process a win/win for you and your VA.

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Can I afford a VA?

Can you afford a VA? Absolutely! When expanding your team, it's crucial to consider the financial implications, especially when contemplating hiring a Virtual Assistant (VA). This was a significant concern for me during the initial stages of exploring the option of a VA. Opting for a direct hire rather than engaging an agency can notably cut costs, potentially saving you between 50% to 75%. Moreover, bringing a VA onboard should be viewed not just as an expense, but as a strategic investment. The benefits of saved time and enhanced productivity often far exceed the cost of a proficient VA, making them a valuable asset to your business growth and efficiency.

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What does it look like to have a VA?

Having a VA is like having your secret weapon, a trusted extension of your team. Picture this: they seamlessly integrate into your daily workflow, diligently handling tasks like research, administrative work, and communication. It's a game-changer that allows you to channel your energy where it truly matters – closing those deals and driving your business forward. They become your right hand, understanding your unique needs and working in sync with your goals. It's not just assistance; it's a partnership that propels your success.

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Can you walk me through the LeveragedVA™ process?

Certainly! Here is our process...
  1. Sign-Up and Immediate Access: As soon as you sign up for LeveragedVA, you gain immediate access to our detailed course. This course provides a clear, step-by-step guide on how to start working with a Virtual Assistant (VA).
  2. Understanding Your Needs: You'll be asked to fill out a comprehensive Google form. This form is designed to gather information about your specific business needs and preferences, ensuring that we can tailor the VA selection process to suit your unique requirements.
  3. Candidate Sourcing and Qualification: Our team takes over the task of finding and qualifying potential VAs. We rigorously vet candidates to ensure quality and suitability. We'll present you with three top candidates, each of whom has been carefully selected based on your stated needs.
  4. Interview and Selection: You will have the opportunity to interview these candidates. This step allows you to assess each VA's fit with your business goals and needs personally. Following these interviews, you select and hire the VA that you feel is the best match for your business.
  5. Resource Library Access: Once your VA is hired, both you and your VA will have unlimited access to our extensive library of resources. This includes videos, templates, and training materials designed to streamline the working process and enhance productivity.
  6. Ongoing Support and Community Engagement: LeveragedVA doesn’t just leave you to it after the hiring process. We provide ongoing support through weekly Zoom calls, allowing you to address any challenges and stay on track. Additionally, you become a part of the LeveragedVA Community, offering further networking and support opportunities.
This structured approach ensures that you're supported at every step of the process, from understanding how to work with a VA, through the hiring process, to ongoing support and community involvement.

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What is the hourly rate for VA’s?

You should pay your VA depending on the skills, tasks and experience required on your business. Usually the pay ranges from $5 - $10 per hour, but again it will depend on their job description.

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Is there a guarantee for satisfaction with the VA selection process?

Yes, we offer a 10-Day Guarantee. If you are unsatisfied with the first batch of final candidates, we'll provide an additional three (3) candidates at no extra cost. If a decision is challenging after the second batch, a separate 'VA Finder' processing fee will be required. Please be aware that we do not provide a money-back guarantee.

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Does the Program Include CRE Training for my VA?

Yes, we have included an extensive training section dedicated to commercial real estate. This includes more than 50 videos, an overview of all things CRE including platforms (Crexi, CRMs), tools, research, cold calling scripts, email templates, SOPs, and more.

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How is payment handled for the selected VA?

The VA you choose will be your direct employee, and you will pay them directly once they're hired. The LeveragedVA fee is a one-time fee with no additional payments outside the $3,000. Our program eliminates the middleman, allowing you to keep more money in your pocket while offering a hiring salary for your VA.

We walk you through all the steps needed to pay your VA. We show you how and when to pay your VA, what payment system(s) work the best (not Paypal!), invoice templates to keep track of payments and other incentives to keep your VA motivated.

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How are Taxes handled?

We are not certified public accountants or legal professionals, and therefore are not equipped to offer tax advice. It's advisable to consult with your accountant or attorney for accurate guidance.However, based on our understanding, the primary tax-related aspect to consider is that the wages paid to Virtual Assistants from overseas can be recorded as a tax deduction.For administrative purposes, have the VA complete a W-8BEN form, which identifies them as a foreign independent contractor. This form should be kept for your records.There is no need for a 1099 form as they are not located in the United States. Additionally, there are no obligations for tax withholding, as they do not pay U.S. taxes due to their non-U.S. residency. There are also no specific government mandates related to unemployment insurance, mandatory benefits, or employment classification within your country. Notably, in the Philippines, you cannot classify them as employees unless you have a legal business entity there, which is not the case. They should be treated solely as independent contractors.Regarding the U.S. government, there are no tax or reporting obligations with the Philippines. This is consistent with the regulations of other countries like Canada, the UK, Australia, and others we have experience with. In the U.S., ensure they fill out a W-8BEN form.

We walk you through all the steps needed to pay your VA. We show you how and when to pay your VA, what payment system(s) work the best (not Paypal!), invoice templates to keep track of payments and other incentives to keep your VA motivated.

Ready to Transform Your Business Efficiency? Let's Get Started!

Unlock the power of incorporating a skilled VA into your CRE team. Experience the difference – buy back your time for what matters, increase productivity, and a streamlined business operation.

Ready to make the strategic move? Click below to get started on your journey to a more efficient and successful CRE business. Your personalized virtual assistant awaits.

 

General LVA FAQ's

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Do I pay the VA directly or does everything go thru you once they start working for me?

The VA you choose will be your direct employee, and you will pay them directly once they're hired. The LeveragedVA fee is a one-time fee with no additional payments outside the $3,000. Our program eliminates the middleman, allowing you to keep more money in your pocket while offering a hiring salary for your VA.

We walk you through all the steps needed to pay your VA. We show you how and when to pay your VA, what payment system(s) work the best (not Paypal!), invoice templates to keep track of payments and other incentives to keep your VA motivated.

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Will my VA work the same hours as mine?

Yes. This is possible. There is flexibility here. Many VA’s prefer to work your US schedule. Depending on what you want & need, some VA’s can have a 3-4 hour overlap each day. We can source a VA that can work with your schedule.

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How long does the selection process take?

Our selection process usually takes 14-21 days, influenced by factors like required experience level, candidate availability, and how quickly we receive necessary information from you. The role's complexity and our comprehensive vetting may also impact this timeline. We aim for a balance of speed and thoroughness, ensuring a suitable match for your needs, and will keep you informed throughout the process.

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What is the policy regarding holidays?

This will depend on your agreement with your VA as to which holidays to follow. You can decide whether your VA follows the Philippine Holidays or your preferred holidays. We suggest giving your VA a paid holiday for both theirs as well as yours.

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What happens if I am unhappy with the VA that I chose?

While it's uncommon, we understand that sometimes a chosen Virtual Assistant (VA) may not meet your expectations. To address this, we offer a comprehensive 10-Day Guarantee. Should you find yourself dissatisfied with the initial selection of candidates, we will present you with an additional three (3) candidates at no additional charge. If, after reviewing the second group of candidates, you still find it difficult to make a decision, we can assist further for a separate 'VA Finder' processing fee. However, please note that we do not offer a money-back guarantee. This policy ensures that we are committed to finding the right match for your needs while maintaining a fair process for all parties involved.

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What kind of training does the LeveragedVA™ program offer?

  • The LeveragedVA program is thoughtfully designed to equip both CRE Brokers and their Virtual Assistants (VAs) with the resources they need for swift and effective onboarding. Our comprehensive training suite includes a range of practical tools:
  1. Orientation Setup: Streamlining the initial integration process.
  2. Acclimation to Commercial Real Estate (CRE): Tailored content to familiarize VAs with the CRE landscape.
  3. Cultural Training: Bridging any cultural gaps for seamless collaboration.
  4. Time Management: Strategies and techniques for optimal productivity.
  5. Software & Platform Training: Hands-on guidance for mastering essential digital tools.
  6. Google Business Page & Testimonial Setup: Step-by-step instructions for enhancing online presence and credibility.
  7. Standard Operating Procedures (SOPs): Detailed processes and protocols for consistent, quality work.
  8. Security Systems: Ensuring data protection and privacy.
  9. Tax Document Handling: Guidance on managing financial documentation.
  10. Transforming Your VA into a Rockstar: Advanced tactics for maximizing VA potential.
  11. ...and More: Additional resources to cover all aspects of VA integration.
  • This curriculum is designed to be intuitive and accessible, ensuring both the broker and VA are well-prepared to work together effectively.

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Can I choose the trainings I want my VA to go through?

Yes, once inside the program, you'll have access to our resource library. The training is broken into separate categories that can be completed at your pace, in any order you see fit. The training is tailored to help your VA get acclimated to commercial real estate (CRE), but there are sections dedicated only for the CRE Broker. We are always looking for ways to improve our program. If there is a specific training you wish to see or any comments you think would would help, let us know and we're happy to figure out a way to include it in our next update.

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Are there additional charges if I want to hire more than one VA?

The LeveragedVA program has a straightforward, one-time fee. This fee includes everything: the course, training materials, a tailored VA finder service, access to a community, and ongoing support. We'll provide three (3) top VA candidates for you to interview, and you can hire as many of them as you like — one, two, or all three — without any hidden or extra costs. Our pricing is designed to be clear and offer great value, giving you the flexibility to build your team without worrying about additional expenses.

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How soon can I start working with my chosen VA?

Once you've selected your final VA, and have officially hired them, you can start working with them immediately. We do recommend you get through the initial modules and have your onboarding process setup prior to hiring your VA

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Is there ongoing support after hiring a VA?

Yes, the LeveragedVA program offers comprehensive ongoing support after you hire a VA. This includes access to an extensive resource library filled with CRE-specific materials, such as handouts and videos, designed to streamline the onboarding process for your VA. These resources are tailored to help them quickly adapt to the specific tools and platforms used in your business. Additionally, we provide weekly support calls, giving you the opportunity to address any questions or concerns that may arise, ensuring a smooth and effective integration of your VA into your business operations.

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Can I discuss compensation details with my VA?

Yes, when you sign up for the LeveragedVA program, there is a comprehensive needs analysis you'll complete. It includes the amount you plan on paying them. We use this information when sourcing your VA. Once you've chosen your VA to hire, we encourage you to confirm the compensation amount along with when and how you will be paying their salary. Communicating these details allows for transparent and direct communication between you and your selected VA.

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How does LeveragedVA ensure quality candidates?

LeveragedVA ensures quality through a meticulous sourcing process, including initial interviews and extensive screening, including video assessments. This ensures that the skills of the candidates align with your specific requirements.

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What if I need additional assistance after the 10-Day Guarantee period?

The 10-Day Guarantee begins once your VA starts working directly with you. There is no separate trial period, but our guarantee provides a window for you to assess satisfaction and explore alternative candidates if needed.

The 10-Day Guarantee is specifically for process of us sourcing a tailored VA that you then pick and hire. This process is where we provide you three (3) VA candidates to interview. If for any reason you are dissatisfied with the VA you choose, we offer a 10-Day Guarantee from the date when you initially hire the VA. Note, if you are unsatisfied with the first batch of final candidates, we'll provide an additional three (3) candidates at no extra cost. If a decision is challenging after the second batch, a separate 'VA Finder' processing fee will be required. Please be aware that we do not provide a money-back guarantee.

However, regarding the need for additional assistance, we do provide ongoing support for all our LeveragedVA clients. We pride ourselves on providing excellent support to help assure our clients have success of working with their chosen VA.

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How can I ensure effective communication with my VA?

LeveragedVA encourages open communication between you and your VA. During the training process, we provide guidance on effective communication strategies to ensure a productive working relationship.

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Can I hire VAs with specific language proficiency?

Yes, we can source VAs with specific language proficiency based on your preferences and business requirements. This ensures effective communication and collaboration with your chosen VA.

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Is there a trial period before committing to the 10-Day Guarantee?

The 10-Day Guarantee begins once your VA starts working directly with you. There is no separate trial period, but our guarantee provides a window for you to assess satisfaction and explore alternative candidates if needed.

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